Chris Voss is the CEO and founder of Black Swan Group, a company that offers world-class negotiation tactics and leadership training courses at every level. He has 24 years of FBI experience, and was the former FBI Lead International Kidnapping Negotiator. Chris is also the co-author of negotiation best-seller Never Split the Difference: Negotiating as If Your Life Depended on It.
What you'll learn from this episode:
As Chris says, "Any time the words 'I want' or 'I need' are coming out of your mouth, you're in a negotiation." This is why negotiation is a skill that helps us navigate all walks of life, no matter how little we think it has a bearing on what we do.
What drove Chris to work as a hostage negotiator for the FBI, and how he learned to de-escalate any tough situation in the field.
Sneaky, industry-proven secrets you can use to win any exchange, argument, or negotiation.
How to find common ground and strike up a conversation with just about anybody.
How we can be more decisive and avoid the dreaded effects of analysis paralysis that plague us all from time to time.
And so much more!
Resources from this episode:
Analysis Paralysis | Investopedia
Times Call for Liberal Action, Says Kennedy | Lodi News-Sentinel
The Gap and the Gain | Strategic Coach
Mr. Nobody (Extended Director's Cut) | Prime Video
How to Use the Key to Tactical Empathy | The Black Swan Group
What Is the Black Swan Accusation Audit? | The Black Swan Group
Getting More: How You Can Negotiate to Succeed in Work and Life by Stuart Diamond | Amazon
4 Steps to Establish Control in a Negotiation by Chris Voss | Medium
Labels vs. Questions: Unlocking ‘The Floodgates of Truth Talk’ | The Black Swan Group
The 6 Sneaky Secrets You Can Use to Win Any Exchange | Chris Voss & Lewis Howes
The 3 Best Tactics to Not Name Price First | The Black Swan Group
Start with No: The Negotiating Tools that the Pros Don't Want You to Know by Jim Camp | Amazon
Davi Johnson | The Black Swan Group
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